1. What are Moncler Mens Coats made of?
Moncler primarily makes down-filled jackets and outerwear, skiwear, and lighter-weight outerwear for spring, although each collection includes a few additional pieces such as sweaters, polo shirts and swim trunks.
2.How to wash moncler jacket?
Well of course the first answer is to dry clean it.however for some this is expensive and many would prefer to clean their moncler down jackets themselves.
You can fill a basin with mildly hot water. You put your garment inside and swish it around a little bit, press where it has dirt to make sure that you loosely bring all the dirt up and loosely get it out and then you can put a little bit of detergent in it and kind of swish it around and then after you do that then you will have to take your garment out and pat it dry, do not wring it and then make sure that you don't wring it or it will ruin your garment. After that you can lay it on a towel and then lay the garment in between two towels and press the top towel into the garment to help get excess water out of the garment.
3.What size should I order?
In order to give the convenience for your selection,we offer the following size forms of Moncler Below.Any other problem,please e-mail to monclermenstore@hotmail.com.
4.Are all products showed in the website?
We are not putting every item of the brand Discount Moncler Mens on this site now. If you are looking for other style which is not displayedon this site,please tell us which one you like,and we can supply most of them to you.
5. What payment methods does monclermenstore.com accept?
We accept Credit Card, PayPal and Western Union on our website.
6. Is it safe to use my credit card online at monclermenstore.com?
At monclermenstore.com, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system
7. How will you ship my order?
We ship all our designer shoes through courier services to your door. You will receive a tracking number so you can track the progress of your shipment. For more information, please read our Shipping & Returns!
8. How to get your wholesale price?
Of course, we also do wholesaling. You can wholesale Moncler jackets of any style at the same time. You can place wholesale orders of different color or style. The MOQ (minimum order quantity) is 5 pieces. More quantity, more discount!
9. Why my packaged order stay pending, just dpatch from the post?
We are sorry for delay. Regularly, shipping time to your address is 4-7 business days,and the tracking information will be updated within 3 days. Please don't worry, we promise you of safe order and right items. What you see and what you order on our website is what you will get.
The delay doesn't happen often. But if there is any significant delay with your order we will contact you immediately. We will keep contacting you from the time your order is placed.
10. I did not receive my package, what should I do now?
Check to make sure that the full shipping address is correct and complete on the order. You may also want to try contacting the company used to ship the package to see if they know the where about of your package. Sometimes packages are delivered to the wrong address. It is also a good idea to check with your neighbors to see if they had received the package for you. If you are still having trouble locating your package, please contact our customer service department for further assistance regarding this issue.
11. Can I change my shipping address after my order has been dispatched?
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
8. Can I track my order?
Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. All orders will be insured for the full purchase amount, and can be tracked at the parcel force.
9. How do I return or exchange an item?
If you want to cancel your order and refund, we need to deduct 30% of the payments in the amount, because it is the credit card companies' handling charges from us. More information on Moncler Online Store!
10. About cancel the order and refund.
If you want to cancel your order and refund, we need to deduct 25% of the payments in the amount, because it is the handling charged by credit card companies from us.
