Shipping & Returns:
monclermenstore.com sends out all Moncler Mens Coats to the all over the world with free shipping and no minimum order sizes or special exceptions. Please allow around 5-7 workdays for delivery. All orders will be insured for the full purchase amount, and can be tracked at the parcelforce.
Besides, some delays may happen during the months of September - March due to the high demand and heavy load on postal services and customs. Hope you can understand the convenience it may cause.
Reminder:
1.Please offer a valid email address so that we can contact in time. After payment, we will send you an email to confirm the order and shipping address for smoothly delivery. If you did not receive the email regarding order confirmation, please click "Contact Us" and contact our customer service for second confirmation to prevent misunderstanding.
2. The goods are generally shipped out within 2 working days after payment has been verified (Sat. & Sun. and most national holidays excluded).
Return:
We accept returns or exchange or refund in the following reasons: Shipping errors,Damaged or Dissatisfaction.
Please email us and inform us the reason you wish to return, we will reply promptly and instruct you where to return.
Provided the goods are unworn and in the original condition with all the original packaging and labels, they can be exchanged within 7 days of the receipt date. If you want to full refund, the bank will charge 5% handling fee, Thanks!
Exchange:
1When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer. After receiving goods, we will send new to you. New Moncler Down Jackets must be returned within 7 days of receipt date - unworn and contain all the original packaging and labels. All shipping costs associated with the return of goods are the responsibility of the consumer. After receiving the shoe and checking, we will offer you refund within 48hours.
Cancellation:
If you want to cancel the order, we are sorry that there will be 25% cancellation fee charged. Thank you for your understand.
Notes:
Goods are classified as faulty or a manufacturing fault occurs if they are received damaged. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items. If you would like to exchange your item, please be aware that we can replace it for the same product in the same size, subject to availability. You can choose another Moncler Online Store with the same price if the item cannot be repaired or replaced.
Colors:
We have made every effort to display as accurately as possible the colors of our products that appear on our Discount Moncler Mens. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.
For all any conditions outside of our Returns Policy, please contact monclermenstore@hotmail.com.
